AML operations. One controlled workflow.
Connect regulated client onboarding, KYC and KYB evidence, provider-returned checks, exceptions, human approval and periodic review in one configurable operating path.
Collect. Check. Decide.
Turn customer onboarding and compliance work into one clear AI-assisted workflow, from the first secure request to the documented decision.
Collect and prepare
Send a secure link for the questions, documents, declarations and beneficial-owner details that apply. Optional AI can help extract and compare uploaded information, with discrepancies returned to the configured review path.
Check and route
Connect the external verification, screening and registry services selected for the implementation. Return their results to the case so configured rules and reviewers can handle gaps, possible matches and exceptions.
Review and decide
Assemble the submitted evidence, returned checks, risk context and exceptions for the responsible team. Reviewers can record the decision and rationale while retaining the workflow and actions behind it.
Implementation boundary: Swootle orchestrates configured workflow steps, customer evidence, provider-returned results, exceptions and approvals. External providers perform their respective identity, KYC/KYB and screening checks; your authorised people retain risk judgement and approval. Optional AI can assist with configured document review and case preparation. Exact providers, models, integrations, jurisdictions, data arrangements and implementation scope must be confirmed for each deployment.
Configure the path. Guide each customer. Review the exceptions.
Choose the information, evidence, provider checks, rules and decision points for each operating path. Straightforward cases can follow configured routes while your authorised teams retain exceptions and higher-risk decisions.
Workflow design
Set up your onboarding workflow
Build a repeatable AML/CTF, customer onboarding or internal approval workflow around the information your team actually needs. Choose the questions, documents, identity and business checks, decision rules and escalation paths for each customer type.
- Onboarding template: Customer Onboarding & CDD
- Customer type: Individual · Company · Trust
- Checks to run: PEP · Sanctions · Adverse media
- When to escalate: EDD → Compliance approval
Customer completion
Send your customer a secure link
Invite each customer to a branded, secure portal to complete only the relevant steps. They can provide company and contact details, add beneficial owners, answer declarations and upload the supporting documents your workflow requests.
- Company details: Done
- Beneficial owners: Current step
- Source of funds: Requested
- Documents: Uploaded
AI file verification
Review document information with AI assistance
Optional AI can extract and compare configured information from uploaded documents, prepare a structured result and flag discrepancies for human review. Your implementation defines supported document types, validation, thresholds and the reviewer path.
- Passport scan: Verified · Name match
- Company extract: Verified · ABN confirmed
- Utility bill: Verified · Address match
- Trust deed: Translated · Extracted
- AI mode: Shadow · learning
- Discrepancy flag: Name mismatch · Review
Exception review
Review checks and missing information
Bring screening results, registry extracts, submitted documents and incomplete answers into one review queue. Your team can resolve exceptions, request further evidence and route higher-risk customers to the appropriate compliance or due-diligence reviewer.
- PEP check: Review required
- Sanctions check: No match
- Adverse media check: Review required
- Enhanced due diligence: Assigned
- Company registry extract: Received
Risk decision
Calculate risk and route the outcome
Apply your risk methodology consistently across every onboarding case using customer, ownership, jurisdiction and check-result data. Low-risk cases can proceed automatically, while incomplete, unusual or higher-risk cases are sent to the right team for a documented decision.
- Customer profile: Matched
- Ownership: 2 UBOs verified
- Jurisdiction: Standard risk
- Risk score: 32 / Low
- Outcome: Auto-approved
AI approval
Streamline approvals with AI assistance
AI prepares an approval checklist by summarising the case evidence, extracted document data, screening results and risk assessment. Reviewers get a structured recommendation they can accept, modify or reject — with every decision and rationale preserved in the audit trail.
- Documents verified: 4 of 4 passed
- Screening clear: No PEP or sanctions hits
- Risk score: Low · Auto-qualifies
- AI mode: Shadow · observing
- AI recommendation: Approve with standard monitoring
- Reviewer decision: Approved · 2 min
Evidence record
Record the decision and keep the evidence
Keep an auditable record of the decision alongside the workflow used, customer answers, documents, check results and reviewer actions. Schedule the next review or request more information without separating the case history from the evidence behind it.
- Decision: Approved
- Workflow used: Retained
- Documents and checks: Retained
- Next review: Scheduled
AI generation
Generate a workflow with AI
Describe the jurisdiction and process you need, and AI drafts an editable workflow as a starting point. Use it for AML/CTF onboarding, client intake, document collection, declarations, matter opening, service delivery or internal approvals — then adapt every step to your firm.
- Your prompt: Periodic review for active UK clients
- Jurisdiction: United Kingdom
- AI mode: Auto · drafting
- Generated workflow: 8 steps · ready to edit
- Other processes: Client intake · Documents · Approvals
Brand experience
White-label the portal with your brand
Deliver the customer portal under your own name, logo, colours, typography and domain, with light and dark mode branding where needed. Your customers experience a secure process that looks like part of your firm while your team runs the same configurable workflow behind the scenes.
- Portal name: Asterion Corporate Services
- Logo: Light and dark mode
- Brand colours: Navy · Cyan
- Typeface: Plus Jakarta Sans
- Customer domain: onboard.asterion.example
Choose the workflow problem your team needs to solve.
Each path explains the operating model, boundaries and evidence to test before a large regulated firm commits to implementation.
Onboarding
Connect KYC and KYB intake to the final decision
Coordinate relationship context, customer and entity information, evidence, provider-returned checks, risk review and approval in one operating path.
Workflow orchestration
Replace hard-coded hand-offs with configurable routes
Model questions, evidence requirements, rules, exceptions, review roles and approvals around the operation your teams already own.
Customer evidence
Give customers one clear place to complete the relevant work
Use a branded portal to collect individual, entity, ownership and supporting evidence while internal teams retain progress and blocker visibility.
Exceptions and EDD
Bring missing evidence and higher-risk cases into review
Assemble the case context, route exceptions and enhanced due diligence to the responsible reviewer, and preserve the resulting rationale.
Periodic review and remediation
Operate customer refresh across large populations
Initiate configured review cycles, request changed information, manage remediation queues and record the refreshed decision without losing earlier context.
Financial services
Adapt the operating model to complex customers and markets
Explore patterns for insurers, wealth and investment managers, private banks, fiduciaries, corporate-services firms and fund administrators.
UK and European Union
Preserve jurisdiction differences inside a reusable model
Start with current rules, supervisory material and firm policy, then configure the evidence, review, approval and refresh path for the entity and service in scope.
Buyer resources
Prepare a requirements-led product evaluation
Use operating guides, product evidence, security information and scoping questions to assess one representative workflow before discussing scale.
Pricing tailored to your operation.
Every Swootle programme is scoped around your workflows, jurisdictions, volume, integrations, and control requirements.
Enterprise
For complex workflows, integrations, custom controls, or multi-jurisdiction requirements.
- Multi-jurisdiction workflows and controls
- Custom integrations and SSO options
- Implementation and rollout support
- Volume pricing and tailored terms
Common questions
Straightforward answers about workflows, checks, pricing, configuration, security, and your compliance responsibilities.
What can I build with Swootle?
Swootle lets you build repeatable workflows for customer onboarding, KYC and KYB, document collection, declarations, approvals, case reviews and periodic refreshes. Start with a template or compose the process your team needs using conditional questions, evidence requests, checks, risk rules and decision steps.
How does customer onboarding work?
Create a workflow, then send each customer a secure link to a guided portal. The portal asks only the questions, documents and declarations that apply to their path, while your team can see progress, incomplete information and submitted evidence in one case record.
Can workflows handle companies and beneficial owners?
Yes. A workflow can collect entity information alongside the people connected to it, including directors, controllers and beneficial owners. When an ownership structure requires separate individual checks, each person can complete their own linked workflow for identity details, supporting documents and screening.
Which compliance checks can I add to a workflow?
Add the checks that fit your process, including individual and business verification, PEP and sanctions screening, adverse-media screening, company registry information and document requests. Results can be used to continue a case, ask for more information, calculate risk or route an exception to review, depending on your configured services and rules.
How do risk scoring, reviews and approvals work?
Use your own risk inputs and decision rules to assess a case consistently. Straightforward, low-risk cases can move forward automatically, while missing evidence, screening results or higher-risk outcomes are assigned to the right reviewer with the relevant information attached.
Can I create and customise workflows with AI?
Yes. Describe the jurisdiction and process you need, and Swootle can draft an editable workflow to use as a starting point. You can then tailor the questions, entity paths, evidence requests, checks, risk inputs, reviewers, approvals and refresh steps to match how your organisation operates.
How does AI file verification work?
When a customer uploads a document, AI reads and extracts key data such as names, dates, registration numbers, addresses and ownership percentages. It compares extracted information against the customer profile and other documents to flag discrepancies, translates foreign-language documents where needed, and presents a structured verification summary to your review team.
What is AI-assisted approval?
AI-assisted approval prepares a structured recommendation for reviewers by summarising the verified evidence, screening results, risk assessment and any exceptions. The reviewer can accept, modify or reject the recommendation, with every decision and rationale preserved in the audit trail. This reduces review time while keeping human oversight at the centre of every approval.
Can we white-label the customer portal?
Yes. Configure the portal with your organisation’s name, logo, colours, typography and domain so customers experience a process that feels like part of your business. The same workflow and case controls remain available to your team behind the scenes.
How does pricing work?
Swootle works with enterprise teams to scope platform access, usage, implementation, integrations, support, and service levels around their operation. Pricing and billing assumptions are confirmed before rollout.
See Swootle in action.
Bring one representative onboarding, evidence or review workflow and map it with the product team.